Really strong customer service .

The store is excellent, both pickup and return are efficient, and the staff's service attitude is great. It made our self-driving trip very enjoyable.

電話がかかってきておりかえしたらQEEQで借りたむねをつたえたが担当者がわからなかったことがあり不安だったが問題なかった

高いシーズンは安いが2回目をかりようとおもったがそこまで安くない

Very smooth rental service and good English speaking staff. While the pick-up location is about 5min drive away from the airport, then rental company is very responsive on LINE and provides very clear information where they come pick you up at the airport and without much waiting.

Simple process to book. Unclear with 4WD query if car has it or not. Easyrentcars.com could not answer the question and I had to clarify with the actual rental company itself. It would be beneficial to show 4WD option for locations with winter conditions.

counter staff were helpful and detail in their explanation. car return was smooth and quick

car received in full tank and staff is helpful. The car GPS is easy to use if u have the tel nnmber of the location..

we are not told that insurance can buy upon arrival.