I have hired before with air auto the staff was very friendly and the service excellent, they are not very pushy about selling any unwanted insurance which is great . I would recommend and hire from them again.
“Easy to deal with, great service and really good value.”
About AIRAUTO:9.3/10
Excellent service both at arrival and drop off. the only reason not 5* is the short distance to collect the van, which meant my large group had to wait at the airport for me.
“Wouldn’t book through the company again the main companies on the airport are much easier to access”
About AIRAUTO:5.7/10
Expensive further insurance costs. Charged for bringing the vehicle back before 8am even though 7 staff on site. Dropped vehicle at 7.30 am charged 30 euros for the half hour difference
From landing at Faro I couldn’t find the location of AIRAUTO I was told that the pickup point was on terminal, it wasn’t. Long delay in checkout of car, very rude and impatient staff, briefly looked at car quality and every panel of the car was in poor conditions and was scuffed also inside of car was smelly. I would NOT use or recommend this company to others.
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