Would avoid renting cars again to avoid the post service scamming

A.Camp

Spain

Reviewed: Tue, Sep 3, 2019

About Budget: 7.3 /10

RIP OFF One lady on the counter waited over 30 minutes to get my paperwork while she was doing the up selling bit to another English customer in front of my family Then when I got to the counter I had the big up sell on everything which is another story Returned the vehicle early in the morning as our flight was very early, I videoed the vehicle before parking up the vehicle was in prestine condition I have been noticed by my credit card company they have taken over £400 off my card for I don’t know what, I have now got to fight budget to get my money back the whole rental was a scam, cheap hire and take what money you want off the customers card at the end I will be taking this to the highest level with maximum exposure to avoid others being ripped off

Budget

Alicante Airport(ALC)

Alicante

Spain

Full Size | BMW 3 Series or similar

1 days rental

Relevant Reviews on Budget Aeropuerto de Alicante-Elche

Spain

8 day rental

Economy | Opel Corsa or similar

Budget

Alicante Airport(ALC)

Alicante

Spain

Reviewed: Tue, Sep 24, 2024

“Hassle free with peace of mind”

About Budget: 10.0 /10

A great smooth pick up process. The staff were really helpful and friendly. Car was very clean inside and out. Staff at drop off point again, really helpful and very friendly indeed.

About QEEQ: 10.0 /10

I really like using QEEQ. Its very straight forward booking proces. What I REALLY like though is that fact that you know exactly waht you are paying for up front. No hidden costa at all. So you have peace of mind at the car hire counter knowing that you can refuse all the sales patter if you want to. This goes a long way with me.

Norman Rockefeller

Spain

1 days rental

Budget

Alicante Airport(ALC)

Alicante

Spain

Reviewed: Tue, Dec 11, 2018

About Budget: 2.0 /10

Extremely poor service. I rented an Audi A3, but they insisted I upgrade to a Mercedes for an extra fee. I refused, so they gave me a Citroën Élysée, which was very difficult to drive. When returning the car, they claimed the right door had a scratch and asked for photo proof that it wasn't me. Finally, after insisting on speaking to the store manager, they admitted their records were wrong – the scratch was on the left door. What a terrible rental company!