Great Location and Pricing

B.Boyd

Australia

Reviewed: Wed, Jul 4, 2018

About Hertz: 8.2 /10

Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??

Hertz

Melbourne

Australia

Intermediate SUV | Nissan Qashqai or similar

1 days rental

Relevant Reviews on Hertz MELBOURNE DT

Humphrey Birrell

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Reviewed: Mon, Oct 1, 2018

About Hertz: 2.0 /10

The tire was damaged, and they couldn't replace the car. Had to manually change to the spare tire myself, and they gave me a 125-size motorcycle spare for a 245-size tire! Ridiculous! The company was very slow in resolving the issue! Waited for road assistance for three hours, and no one came! Customer support gave inconsistent responses! Terrible service! Drove on the spare tire for three days! Simply playing with lives.

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Reviewed: Sat, Oct 22, 2016

About Hertz: 8.0 /10

The attitude during car return was not good.

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Reviewed: Mon, Jul 24, 2017

About Hertz: 10.0 /10

Extremely thoughtful, enthusiastic, and meticulous service! Truly worthy of an international brand. Although it's a bit more expensive than other companies, the service is excellent, the car condition is great, and there's no worry at all. For international rentals, I always choose Hertz!

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Verne Cumberland

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Reviewed: Fri, Feb 12, 2016

About Hertz: 10.0 /10

The Hertz service was excellent, very detailed and attentive. The staff in Melbourne recommended additional services based on my situation, such as upgrading the car for $5 a day or prepaying for toll roads. These services depend on personal preference though.