Decent Had to walk for 15-20 mins from terminal 2 to 1 to reach the counter.

Very convenient pickup and drop-off, no additional charges.

A small scratch on the bumper costs over 300 euros!

Very dissatisfied. I booked a BMW 3 Series, but they insisted on giving me a Japanese car. If I didn't want it, there was no other option. In the end, I had to settle for a BMW 5 Series at over 200 euros a day. Initially, they said it would be an extra 60 euros a day, but at checkout, it became an additional 120 euros a day. They said the 60 euros was a booking fee. So why mention 60 euros at all? There was only one staff member, and a long queue behind me, all urging me to hurry. I had no choice but to accept it! I ended up spending nearly 150 euros more per day!

Aunque el tipo de vehículo es referencial, si es una SUV, no deben cambiarla por un automóvil.

Very helpful staff at Budget in Madrid terminal 4.

Works well.