The manager Karen/jelly (sorry) has been nothing but wonderful to us! Even upgraded our vechile free of charge!
Definitely will be contacting her again for future visits.
We didn’t expect that our credit card would be debited by about $400 as a “hold’ until after we returned the car. And then to have to wait up to one week to have this amount transferred back onto our credit card seems unreasonable.
Sure just a ho,d on the card would have been all that was required. Being on a tight budget we really needed that amount for our holiday
Service was fantastic! Didn’t catch the NZ lady’s name that dealt with us but she was awesome & very friendly. The vehicle itself was fantastic & cleanliness was spot on! No problems whatsoever and when we come back to the Gold Coast I’ll definitely hire again through atlas! I recommend 100% THANK YOU :)
About QEEQ:10.0/10
Very easy process! Prompt & very straight forward.. great value too. Thank you :)
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Excellent
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