good service and car

Arrived late for pickup and was charged 48 euros. Returned the car 5 hours late and was charged an extra day's fee of 70 euros. Why is such a terrible provider even part of the system?

Handling insurance claims, waiting for compensation.

On the morning of March 15th, I found the car wouldn't start. The rental company came to the rescue and insisted it was my fault for forgetting to turn off the lights (though I was sure everything was off). Miraculously, the battery went flat again at 3 PM on March 16th, almost making me miss my flight. In frustration, I abandoned the car and left. They then blamed me again, saying the driving time was too short to charge the battery. I said I didn't leave the car parked for an extended period. After the flight, I discovered unexpected charges on my credit card: 160 euros and 460 euros. Even though I had full insurance, their refusal to acknowledge the battery issue was infuriating. This is what you get for renting a car for 50 RMB per day from this company. The rental platform didn't promptly contact the rental company to resolve the issue; I had to follow up myself. I wanted to ask what would have happened if this issue occurred when driving to a cliffside two days earlier.

Really friendly company. All staff are accommodating. They aim to help and make sure the pick up is completed quickly.

Amazing app, even after comparing prices you can’t be the service and the price drop facility’s

Was expecting a large wagon as per what was imaged /ordered the one given just managed to fit us in which made it a uncomfortable ride