Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).

first car wouldnt start, second car was ok

The car i ordered was not an equivalent size when i arrived and so was a struggle to get all of our cases in safely with the people and no other larger cars where available. The fuel and insurance add-ons when picking up the car and the size of the deposit for the size of the car was extortionate

car size was as expected. office was a little too far away. car was full of scratches but didn't affect the drive. all in all, terrific value for money

process was perfect. price was unbelievably cheap. will use them again.