Staff could have been friendlier

Good value car ideal for our needs

Good booking system

Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!

Inconsistent information provided by counter staff at time of pick up versus drop off. Staff pretended not to know who the individual had been who checked out the car to me. No luggage cover for hatchback car leaving luggage exposed when travelling. Errors in what time to return the car, how much petrol to return the car with. Bald tires.

Didn't check mechanical issue of the car before handover to customer as a result receive car with fuel leaking issue and also receive the car with empty tank so didn't realise in first place when realise and call them they don't have similar car to change so told me that we will call back but no call back till end of renting period I end up with using my friends car as i don't want to tack risk with my kids and family. so basically its west of money and time as i am not able to use the car for almost four days of my trip out of seven days when I drop off the car they told me to do something to cover this issue but still waiting for their call so really not good experience at all with this rental car company hope some one will help us to resolve this issue soon.

Booking process and deals are good but need to choose rental car company carefully as its first time for me and having big issue from the rental company

They charged me the rent on the counter by mistake although I had paid off everything online. Money is expected to be refunded in 10 days time.