I booked a Volvo but was given a Jeep Compass instead. This small Jeep has a fuel tank of only about 30 liters, which really caused me range anxiety—I felt like I needed to find a gas station after driving for just a short while. During the last two days, the fuel gauge even broke. No matter how much fuel you add, even if it's overflowing, the needle still shows 3/4 full. When returning the car, I had to explain this at the counter, and I don't know if they'll deduct money for it.
Our flight arrived early at Terminal 1 of Frankfurt Airport, but the car pickup point was at Terminal 2. Germans are very strict; at Terminal 1, we were told we could only pick up the car at Terminal 2. It took some effort to find the pickup point at Terminal 2, which is located under McDonald's. We had to pick up the car at the exact time on the order because the car wasn't ready yet. We bought supplementary full insurance on the QEEQ website, but it didn't show up in the German order. Luckily, there were no accidents. Adding an additional driver costs an extra 50 euros, but the insurance must be purchased through them to be covered.
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