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Search for Hertz Car Rentals in Frankfurt
Reviewed: Fri, Feb 7, 2025
About Hertz: 8.0 /10
The car provided was different from the one initially booked. Reserved a Mercedes but got a Great Wall.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz FRANKFURT AIRPORT

Ruby Micah

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Reviewed: Tue, Oct 29, 2024
About Hertz: 10.0 /10
Very satisfied, the car is brand new, and the driving experience is excellent.
About QEEQ: 10.0 /10

Letitia Taylor

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Reviewed: Tue, Jan 10, 2017
About Hertz: 10.0 /10
Overall, it was pretty good. However, I was later unexpectedly charged multiple times without clear explanations. It's probably for some traffic violations, but there should at least be some sort of explanatory email. The bank couldn't provide any details.
About QEEQ: 8.0 /10

Ingrid Fox

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Reviewed: Sun, May 18, 2014
About Hertz: 8.0 /10
The price was slightly higher than when booked. The reserved BMW 3 was replaced with a Passat Wagon, which was acceptable.
About QEEQ: 8.0 /10

Pamela Crofts

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Reviewed: Mon, Jul 28, 2014
About Hertz: 2.0 /10
When we arrived in Frankfurt, the Mercedes 8-seater we reserved was unavailable, and they insisted on giving us a Ford 7-seater instead. We had eight people, how could we all fit? We went back to negotiate with the lady at the counter. She insisted that only the 7-seater was available. The two cars are of different sizes and not even in the same group. She was clearly lying, saying that the rest were all 9-seaters that required extra payment to upgrade. We argued that this was Hertz's problem and they needed to resolve it. She eventually said she would try to get a car from a nearby location but couldn't guarantee it. She asked us to wait on a nearby sofa, but we insisted on waiting at the counter. In less than a minute, she rummaged around and suddenly found the 8-seater Mercedes right next to the Ford. This is blatant lying. If not for the communication between Zuzuche and Hertz, I would have sent an email to complain. I have Hertz's gold card and this is the kind of deceptive service I get!
About QEEQ: 10.0 /10

Orville Trevelyan

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Reviewed: Mon, Jun 15, 2015
About Hertz: 10.0 /10
Both picking up and returning the car were extremely convenient and fast. I originally booked a Mercedes C-Class, but since it was unavailable, they upgraded me to a Volvo XC60 for free, which was fantastic for highway driving.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
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From New Zealand
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From Peru
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From Switzerland
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From Italy
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From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5926098138
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