Located in the city center, directly opposite the South Australian Museum and next to Westfield, the store is very easy to find. Dylan at the front desk was very welcoming, explained everything clearly, and the procedure was simple, requiring a pre-authorization of 200 AUD. Once the paperwork was complete, you can independently pick up the car from the parking lot on the fifth floor. Returning the car is equally straightforward; just park the vehicle, hand over the car keys and the parking access card, and the pre-authorization deposit will be released within three to five business days. I received the refund notification the next day.
The Kia carnival have so much space for everyone and the boots are big too. I return the car a bit early to Europace and they give me a little discount.
When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.
About QEEQ:10.0/10
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