The rental office is located in the city, far from the airport, even though I specifically searched for a company that provided airport pickup. I feel deceived. After driving 50 kilometers, the car broke down and disrupted my trip. The car was not properly maintained before being given to customers, posing a risk to life! I feel deceived again.
Choosing car rental in Malaysia this time was definitely the right decision. Our group of eight rented two cars, and the rental company provided very professional service. The vehicles were in excellent condition and easy to drive.
There was no service counter at the store, and they didn't inform us about the pickup location in advance. The car didn't automatically disconnect the power after turning off, causing the battery to drain and the car couldn't start. The delay in handling this caused us to waste half a day. Additionally, the car's brakes were not sensitive.
Excellent service. Rented a car in Kuala Lumpur for 6 days, drove to Ipoh and Penang. Very satisfied with the experience.
About QEEQ:10.0/10
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