A local rental company, everything went smoothly for both pickup and drop-off. When picking up the car, I noticed a scratch that was not recorded, so I immediately informed the staff. They assured me that it was fine since they had taken photos. If I was asked to pay for it when returning, I could just show them the photos. During the return, they didn't check the scratches, only inspected the area under the trunk. Overall, it was very smooth.

It was okay.

Satisfied

I've had issues both times at this rental car company's airport pickup point. If you pick up the car earlier but return it at the same time (e.g., booking from 10am to the next day 10am, but picking up at 8:30am and returning at 8:30am the next day), you will be charged an extra day's fee. Take note!!!! Additionally, the airport branch's working hours are until 10pm local time, and picking up the car after 10pm incurs a service fee of 36 euros. Sharing my 2 experiences for your reference.

I've been a regular customer, very satisfied.