Dirty car scratched rude staff overcharged on pickup. flagged previous damage on return AVOID

The car was over our expectations and the staff was extremely friendly. We forgot our ipad in the car and there wasn't any problems with getting it in the middle of the night, the staff was soooo friendly. Everything went really well with the car and we were super satisfied with RecordGo, thank you!

Easy

The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs. The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up. There was an unexplained additional fee that was taken from the fuel deposit.

I have used Easyrentcars several times and find the site very easy to use and the response from the staff very helpful.

The car was god value for money and we had no issues with the car through the whole hire period. Not all marks on the car at the point of hire had been marked on the paperwork but were on the iPad the staff were using. So this slowed the process down at pick-up. On return, the staff were extremely fussy about the condition and in particular the interior of the vehicle. Based on many years of car hire experience, I had never paid much attention to the interior condition at pick-up but small stains on seats were identified that i had trouble explaining away and this on a 40k miles car. Advice to future hirers - be very cautious of condition at pick-up.

Never used Easyrentcars before but will certainly check them first next time. Great value.

The car was of good quality and cleanliness. The process to collect the car is very poor . Most of the details were already submitted online or could have been. There is a very ancient amount of paperwork and being asked to put my email address on a scrap of paper was unbelievable - you already had that information at time of booking.

Booking was quite easy.