They gave me a lower-grade car when I picked it up. I only realized this at the parking lot and had to go back to the service desk to confirm the order! After a few minutes of broken English communication, he admitted that he looked at the wrong order! There were no other customers at the service desk when I was being served! The old man was really sly! It wasted a lot of time.

Average

The attitude during car return was not good.

The most reliable car rental company.

There were many people picking up cars that day. I had to wait in line for an hour before and after the pickup process, which was quite frustrating.