Frankfurt-Heidelberg-Zurich-Interlaken-Stubaier-Munich-Herrenberg-Wurzburg

Very satisfied

The price was slightly higher than when booked. The reserved BMW 3 was replaced with a Passat Wagon, which was acceptable.

The service was quite good.

Picking up the car was convenient, and the vehicle standard was upgraded when I picked it up. Great! When returning the car, we arrived very late, and there was only one staff member who told us to fill in the return time and mileage on the rental agreement and drop it into Hertz's mailbox. How to handle possible parking fines during the trip is still unknown. Will it be deducted from the credit card? Please contact me, Hertz!

I scheduled the pickup time for 8 AM. I arrived a bit early and had to wait for a while. When it was my turn, I found out that the Mercedes E-Class I booked was not available, so I had to wait another half hour. In the end, they gave me a CLS350D with only 17 kilometers on it. Awesome! We were attended by a young man with an Asian face. Although there was a bit of a language barrier, his enthusiasm and responsibility left us very satisfied. Returning the car was very smooth. QEEQ is a very good and reliable platform, but we hope the discounts can be applied faster.