1. We weren't informed that we needed a pass for crossing the border, only told to show relevant documents to the police if needed, resulting in a 150 Euro fine.
2. The amount charged didn't match what was told at the location, they overcharged us by more than 3500.
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
Europcar pays attention to details, and the vehicle condition was excellent. Our car was almost brand new. However, the self-service pickup was slightly worrying, lacking a personal touch.
just needing to note that to drive in Austria, you will need your international licence.
we got a brand new car! the experience was lovely
About QEEQ:8.0/10
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