The vehicle description on the booking page was vague and did not meet our needs for a 7-seater with luggage space. The car had over 230,000 kilometers on it. When we communicated about returning the car early, they suddenly increased the price at midnight and demanded an unclear service fee. Most importantly, while other rental companies take a pre-authorization hold as a deposit, they directly charge an amount. If you don't notice and ask for it back, the money is gone.
“Booked a MyVi but gotten an Axia (smaller car). Poor service!”
About Agtran:6.0/10
I booked a Perodua MyVi but received a smaller car, Perodua Axia!
I was not informed of this before arriving and was told to either take it or leave it!
Poor service!
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