Helsinki-Central Finland Lake Area

I must praise the service guy at Europcar in Rovaniemi. Our luggage was larger than expected, and the car we booked was too small. The staff arranged a brand-new 7-seater van for us, and it fit all the luggage for our family of five perfectly. Very satisfied!

Okay

Car was great, although engine light came on to say it had been over-filled with oil, the washer fluid light and the tyre pressure light on our last day of hire. We hadn't driven very much so presumably these things had not been checked before the car was issued to us. Otherwise, car was great - clean and the size we were expecting. Service was good at the airport as well once you had used their phone for an advisor to attend.

All great, booking was easy. No problems.

The car was as expected however the fuel was not full. They took a note of it and hopefully will give me a discount for the next rental.

It was very fast and smooth.

Very punctual on pickup (it was Christmas day and it seemed like they showed up just to help us with the pickup). Our car got upgraded.