Hertz MELBOURNE DT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Bevis Motley

Australia

Reviewed: Mon, May 20, 2019

About Hertz: 2.0 /10

The Chinese staff suggested that I upgrade to a diesel vehicle, claiming the Highlander consumes six tanks of gas while the diesel would only use one. The upgrade cost $450. I was almost scammed.

About QEEQ: 10.0 /10

Hertz

Melbourne

Australia

1 days rental

Relevant Reviews on Hertz MELBOURNE DT

Bishop Franklin

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Mon, Feb 19, 2024

About Hertz: 10.0 /10

Overall satisfied

About QEEQ: 10.0 /10

Adonis Stella

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Wed, Mar 21, 2018

“Melbourne-Great Ocean Road-Apollo Bay-Twelve Apostles-Melbourne Airport”

About Hertz: 10.0 /10

Rented the car early in the morning. There were three groups at the office but no waiting was necessary, the process was very smooth. Original driver's license and its translation are sufficient. A kind and patient elderly gentleman assisted us, and the entire process from rental to picking up the car took less than 20 minutes. Very efficient!

About QEEQ: 10.0 /10

Tess Obadiah

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Fri, Apr 14, 2017

About Hertz: 8.0 /10

The staff is quite patient

Xanthe Service

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Fri, Jan 8, 2016

About Hertz: 8.0 /10

There were long lines, and it took an hour to get the car. There were four staff members available, but some took a long time to serve each customer. The car was freshly washed and clean. Returning the car was quick as they only checked the fuel level. The brakes made a strange noise on the second day, which affected our mood a bit. We later had someone check it and they said it wasn't a big issue. For longer trips, it might be better to rent an SUV for peace of mind.