I think switching from a Prado to a Pajero is okay, but they initially gave me a Ford. I had to ask them to change it after looking around the parking lot, which took over half an hour.
The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.
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