Three-Day Tour of Iya Valley

They offerred Toyota Raize to us, which was a very nice car!

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

It was a smooth reservation and the process of picking up car n returning was simply awesome.

Easy to make booking with reasonable pricing. pick up and drop off location easy to find. Pick up and drop off processing step is easy just show them the reservation number.

Give more promotion and coupon to promote this good facility.

Would be good to provide the option of going directly to the Haneda pick up yard instead of airport counter, as the yard is located just near many airport hotels about 15 mins from the airport itself.