Cool experience, the staff was awesome.

Originally agreed to pick up the car the next day, but this company imposed strict conditions and demanded extra payment to get the car a day earlier.

Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.

Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.

Cars are in good condition, friendly staffs

Yes it exceeded my expectations