Un cauchemar de malhonnêteté

Tire pressure was abnormal, but they didn't provide a replacement car. The staff said it was a false alarm from the circuit. Managed to drive it for a week.

The counter staff were friendly and helpful enough. However, they were trying too hard to push the breakdown cover and additional insurance, which we didn't require.

the booking was very smooth and easy, I didn't use the price drop guarantee as it was only a short term low price rental.

My personal items got stolen from the car in Marbella. The really strange thing is that the car was locked. There were no signs at all of damage due to someone breaking in the car, as if they had a key and simply opened the car themselves. I had theft waiver insurance coverage, does this cover the loss of my personal items such as laptop and cash?

I did not get the Nissan X Trail and it took so long at the desk and finally the lady gave me the wrong booking just a mess.

Dislike: Full insurance bought online when booking wasn’t enough, I had to buy additionnal coverage from record in order to be safe and it doubled the rental price and the car was still with handle opening windows in the back seat and no antenna for the radio