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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4290185356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4290185356
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Reviewed: Wed, Jul 19, 2023
About Record Go: 2.0 /10
Terrible experience. They gave us a faulty car with a broken battery. We reached Toledo that night and contacted both the rental company and QEEQ for assistance. Their solution was to tow the car away without providing a replacement. We spent days being bounced back and forth between QEEQ and the Spanish rental company. The rental company called and suggested towing the car but refused to refund the rental fee and denied any issues with the vehicle. On the way back to Madrid, the car malfunctioned again, drastically slowing down and eventually becoming undrivable. We were stranded on the highway for half an hour before resuming our journey. The car malfunctioned a second time while driving uphill, causing us to slip back dangerously and nearly get hit by a truck. We had to inch our way back to the rental office. Both QEEQ and the rental company's customer service were unhelpful, blaming us for not checking the car properly at pickup. How can anyone know the condition of the car without being a mechanic? Absurd!

Relevant Reviews on Record Go in Spain

Bob Stowe

View more >
Reviewed: Wed, Jan 20, 2021
About Record Go: 8.0 /10
The car was quite old, and they checked the fuel receipt when I returned it.
About QEEQ: 10.0 /10

P.Benezra Carmeli

View more >
Compact | Toyota Corolla or similar
Reviewed: Mon, Aug 22, 2022
“Bonne location”
About Record Go: 7.0 /10
Bonne voiture, mais montant exagere de caution, y comprit plein dessence
About QEEQ: 8.0 /10

R.TOSHEV

View more >
Economy | Ford Fiesta or similar
Reviewed: Wed, Sep 18, 2019
“Cheap and convenient for me”
About Record Go: 10.0 /10
Everything was good
About QEEQ: 10.0 /10

View more >
Economy | Ford Fiesta or similar
Reviewed: Sun, Jul 28, 2019
“Tarif mensonger. L'option réservoir vide/plein implique une taxe non remboursable sans info donnée.”
About Record Go: 8.0 /10
Le tarif donné à la base n'est pas ce qu'on se retrouve à payer vu les options (sur lesquelles je n'ai pas eu le choix) associées à la location. Par contre, personnel parlant français au comptoir, ce qui a été un plus.

View more >
Small SUV | Nissan Qashqai or similar
Reviewed: Sun, Jul 14, 2019
About Record Go: 7.7 /10
They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
About QEEQ: 8.0 /10

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