Tunisia – Sousse – Kairouan – Tozeur – Douz – Matmata – El Djem – Hammamet – Tunisia

The service efficiency was quite satisfactory, and the car pickup and drop-off were convenient, right in the arrival hall. However, there was some dishonesty regarding the deposit; they mentioned it would be refunded within a day or two after the car was returned, but it has been half a month and it still hasn't been refunded.

When picking up the car, the inspection report already had circles marking over a dozen scratches and dents on the car body. I pointed out some additional spots myself. When returning the car, they suddenly claimed that a certain spot was a new scratch. I am sure that it wasn't caused by me, but due to lack of experience, I didn't take photos of the entire car. In the end, I had to sign due to rushing to catch a flight. The inspection staff seemed to be taking advantage of the situation to extort money from customers. They later charged me over 1,200 RMB without providing any invoice, email, or notification. I had purchased insurance but now don't know how to make a claim.

Service attitude was average. When there's a language barrier, they are unwilling to explain much. Queue time was too long.

There were hidden charges; they insisted on a 20 dirham so-called airport tax when picking up the car. That's about 45 RMB, and there wasn't any receipt provided.

temps d’attente trop long pour récupérer ma voiture alors que j'étais le seule client. Je devais avoir une skoda fabia ou similiaire, j’ai eu une DACIAN LOGAN ( aucune similitude).

Tres bon site, prix tres interessent et simole d’utilisation