AVIS Zurich Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ivan Kent

Switzerland

Reviewed: Fri, Aug 24, 2018

About AVIS: 6.0 /10

Waited for half an hour. The staff claimed that the car I reserved wasn't ready and offered me a different, obviously inferior, brand. I did not accept.

1 days rental

Relevant Reviews on AVIS Zurich Airport

Eileen Doherty

Switzerland

1 days rental

Reviewed: Tue, Aug 13, 2019

About AVIS: 10.0 /10

Good, convenient pickup, and got an upgrade

Doreen Barrie

Switzerland

1 days rental

Reviewed: Wed, Nov 1, 2023

About AVIS: 10.0 /10

Very satisfied. When they knew we needed a car for 12 days, they changed to a Ford Escape for us. The car is large and comfortable!

About QEEQ: 10.0 /10

Trista Cromwell

Switzerland

1 days rental

Reviewed: Thu, Oct 13, 2016

“Zurich-Lucerne-Longgang-Brienz-Interlaken-Lauterbrunnen-Montreux-Geneva-Täsch-Milan-Cinque Terre-Pis”

About AVIS: 6.0 /10

We arrived at noon and went directly to the store to handle the process. There were not many people, but they didn't have the car model we reserved. They gave us big cars instead. Considering our situation, after some communication, we chose a relatively smaller Opel station wagon in the parking lot. It felt like there weren't many options, and most were quite large.

Yvonne Carllyle

Switzerland

1 days rental

Reviewed: Tue, Dec 12, 2017

“Switzerland, Germany, Austria”

About AVIS: 2.0 /10

They pushed additional sales, the staff's English was not good and they were discriminatory towards customers. They couldn't accept UnionPay cards, downgraded my vehicle, and maliciously charged me without any explanation even 20 days later. AVIS in Switzerland is extremely bad. Do not choose this company. This is the worst car rental experience I have had in years of renting cars abroad.