The service was excellent and they resolved issues efficiently without any additional sales pitches.

Unexpected charge of 1100 euros with no response for a week

We arrived at noon and went directly to the store to handle the process. There were not many people, but they didn't have the car model we reserved. They gave us big cars instead. Considering our situation, after some communication, we chose a relatively smaller Opel station wagon in the parking lot. It felt like there weren't many options, and most were quite large.

I originally booked an Opel Meriva but it was unavailable. They upgraded me to a Mercedes GLK for free!

The store is good, but the only thing that worries me is that the Montreux store uses the Royal Plaza Hotel for car returns, and they didn't give me a receipt.