Got really confused today! The return location was the Avis store at Jordan’s Aqaba Airport. When I got there, they said the store was gone! Totally shocked! Luckily, a staff member from another car rental company passing by called the city’s Avis store and had them rush to the airport to solve the problem! Caused a headache! It delayed us by an hour and a half! The Avis staff also charged us 15 Jordanian Dinar!
When returning the car, an employee came to handle it, but they didn't confirm my identity. After inspecting the car, there was no paperwork signed, which felt unreliable.
I booked the car one day in advance. Upon arriving in Aqaba at 1 PM, I waited at the agreed pick-up location in the airport for three hours but couldn't get in touch with anyone. Later, I took a taxi to another pick-up location provided by customer service, but again, I waited an hour without seeing my order. Finally, at 6:30 PM, my order was found.
Very close to the international arrivals, just a few meters away.
About QEEQ:10.0/10
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