Austria and Czech Republic

Clyde Abe

Austria

Reviewed: Thu, Mar 21, 2019

About Buchbinder: 2.0 /10

1. Our flight was delayed, and we were informed that our original vehicle was no longer available. We were required to pay an extra 18 euros per day to upgrade the vehicle, which does not comply with the contract terms. 2. The staff did not guide us to the vehicle, making it impossible to inspect the vehicle's condition on-site or to receive instructions on how to use the vehicle.

1 days rental

Relevant Reviews on Buchbinder WIEN AIRPORT

Malcolm Rutherford

Austria

1 days rental

Reviewed: Tue, Oct 22, 2019

“Austria and Hungary”

About Buchbinder: 6.0 /10

Incorrect return instructions

Bblythe Brooke

Austria

1 days rental

Reviewed: Mon, Oct 2, 2017

“Vienna-Czech CK Town-Prague-Bratislava-Budapest-Zadar-Split-Plitvice Lakes National Park-Bled-Vienna”

About Buchbinder: 6.0 /10

The booked car model was not provided, and we had to communicate with the counter. Despite the time it took, the final solution from the rental desk was acceptable.

Renata Oliver

Austria

1 days rental

Reviewed: Mon, Feb 5, 2018

About Buchbinder: 2.0 /10

After returning the car, I was charged an 86-euro cleaning fee. It might be because of the muddy rain. However, this is the first time I've encountered such a situation after renting cars multiple times. It feels like being ripped off, and despite sending an email requesting an explanation, there's been no response for a week.