Overall, I had a great deal and it was a very good experience.

The pickup location was hard to find, no one came to pick us up. We called from just 50 meters away requesting someone to pick us up, but they refused and rudely hung up. We wandered around for nearly an hour, luckily a kind person guided us to the store. At the store, we requested a credit card slip for the transaction but were told the card was only used for registration. However, the bank indicated two failed transactions of 1000 MYR each (because I had set a limit on the card as a precaution). The car return location was still at KLIA Terminal 1. A week later, we had a new booking requesting pickup at KLIA2 (QEEQ order specified pickup at KLIA2), but the store wanted to charge 25 MYR (we have a recording as evidence).

They initially said there would be an airport pick-up, but in reality, I had to call them upon arrival. I had booked for 9 AM at the airport, waited for a long time without seeing any staff, and only after calling the rental company did the staff come to pick me up.

I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.

รอรับรถเกือบๆ 40 นาทีเพราะบริษัทรถเช่านี้ไม่มีเคาเตอร์ใน t2 ต้องโทรหาเพื่อนัดกับพนักงาน จอง perodua beza ก็ได้ proton saga ที่ราคาถูกกว่า (เห็นมาหลายคอมเมนต์ก่อนนี่เลยไม่แปลกใจ) รถที่ได้มีขยะติดมาด้วยทั้งขวดน้ำและเปลือกลูกอม ปัดน้ำฝนลายพร้อยจนมองทางไม่เห็นและยางรถก็เก่ามาก

It's ok

It served the purpose. Nothing fancy. Just right.

Easy booking.