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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1801262356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1801262356
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Southern Germany (Frankfurt-Nuremberg-Munich-Königssee-Neuschwanstein Castle-Stuttgart-Heidelberg-Fr

Reviewed: Wed, Oct 10, 2018
About Europcar: 10.0 /10
I was two and a half hours late to pick up the car and was told the vehicle was no longer available. Communication with customer service was unhelpful (they said it was my fault for not reading the rental terms). I had to negotiate with the car rental company myself, and they finally resolved it (originally rented at Terminal 2, but they contacted Terminal 1 where a car was available).

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Luther Bruno

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Reviewed: Sat, Mar 2, 2024
About Europcar: 10.0 /10
The car provided locally was very new, and there were no additional fees. Overall, very satisfied.
About QEEQ: 10.0 /10

Gene Albert

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Reviewed: Wed, Aug 21, 2019
“Germany Frankfurt -> Through Switzerland (Zurich, Bern, Geneva) -> Through France (Lyon -> Bordeaux,”
About Europcar: 8.0 /10
Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.
About QEEQ: 8.0 /10

Ian Zacharias

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Reviewed: Mon, Dec 18, 2023
About Europcar: 8.0 /10
After returning the car with a full tank, Europecar still charged a refueling fee. Currently addressing this issue.
About QEEQ: 10.0 /10

Bishop Franklin

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Reviewed: Sun, Sep 15, 2019
“Cologne - Frankfurt - Heidelberg - Munich - Grindelwald - Gosau - St. Wolfgang - Munich - Füssen - W”
About Europcar: 6.0 /10
Picking up and returning the car was quite convenient. However, due to the exchange rate conversion between Euros and USD (my domestic credit card is a dual currency card for RMB and USD), Europcar in Paris charged a 6% service fee (over $50) without prior notice. This is extremely dishonest!

Freda Mackintosh

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Reviewed: Wed, Jul 1, 2015
About Europcar: 8.0 /10
Fairly convenient, and the pickup and drop-off service was satisfactory. Next time, I'll rent a larger car. The back seat is uncomfortable for three people on long trips.
About QEEQ: 10.0 /10

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