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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7492560356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7492560356
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Reviewed: Mon, Aug 13, 2018
About Hertz: 2.0 /10
Due to a security incident at Frankfurt Airport, the entire airport was closed, causing the flight to be delayed. Upon picking up the car, I was informed that the booked and prepaid car had been rented out. Only one similar model was left, which required an additional payment of 5000 yuan for an upgrade. Communication with customer service was unsuccessful, and I had to pay extra to get the car.

Relevant Reviews on Hertz FRANKFURT AIRPORT

Iris Gallup

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Reviewed: Fri, Nov 16, 2018
“Frankfurt-Black Forest-Neuschwanstein Castle-Königssee-Vienna-Prague-Salzburg-Innsbruck-Munich-Stutt”
About Hertz: 10.0 /10
The car was in good condition and very new. The pickup process was convenient and fast.
About QEEQ: 10.0 /10

Joyce Funk

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Reviewed: Tue, Mar 14, 2017
“Germany and Switzerland Self-Driving Tour”
About Hertz: 10.0 /10
The car was in good condition
About QEEQ: 10.0 /10

Valerie Stilwell

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Reviewed: Fri, Jun 20, 2014
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Anastasia Max

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Reviewed: Sun, Nov 16, 2014
About Hertz: 10.0 /10
Picking up and returning the car was very convenient.
About QEEQ: 10.0 /10

Zebulon Abraham

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Reviewed: Sat, Jan 17, 2015
About Hertz: 10.0 /10
The service was excellent. It was very easy to find the car at Frankfurt Airport. Upon return, just follow the signs to locate it. The car inspection during drop-off was very quick. They gave me a free upgrade from a BMW 3 to a Volvo XC60.
About QEEQ: 10.0 /10

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