The car rental counter at Johor Bahru airport is in the main hall. After exiting the gate, you can see it after passing through a bookstore. The return location at KLIA2 is a bit hard to find. However, the staff was very nice during the return process and didn't give us any trouble.

Easy to communicate

I have search The pick-up and drop off at johor downtown but after booking made it show Johor Bahru airport: it made me to contact the local operator to amend the pick-up and drop off point: hope u can adjust your system.

Mush book agian

More booking next timehope

Location and flexibility for different pick up and drop off location is a plus point.

Need to work better on the app functionality for pick up and drop off at different locations.

It is a great experience with Europcar. I would like to book with Europcar once again.