A Perfect European Road Trip

The car provided locally was very new, and there were no additional fees. Overall, very satisfied.

The deposit was withheld without explanation. I only realized it several hours later when I received a text message. When I asked about it while returning the car, they finally provided an explanation. The wait time was very long, it seems their business is too good.

I haven't used Europcar for a long time, but overall it was very good. The service was efficient and friendly.

Our flight arrived early at Terminal 1 of Frankfurt Airport, but the car pickup point was at Terminal 2. Germans are very strict; at Terminal 1, we were told we could only pick up the car at Terminal 2. It took some effort to find the pickup point at Terminal 2, which is located under McDonald's. We had to pick up the car at the exact time on the order because the car wasn't ready yet. We bought supplementary full insurance on the QEEQ website, but it didn't show up in the German order. Luckily, there were no accidents. Adding an additional driver costs an extra 50 euros, but the insurance must be purchased through them to be covered.

Convenient pickup at the airport