Signage in Germany is very clear, and both built-in navigation on the phone and Google Maps cover ne

They didn't provide the car model I reserved, but the other services were satisfactory.

Service attitude is acceptable.

It was average. The process took quite a long time, and at the end, they said the pickup time was 15 minutes early, requiring an extra day's charge (early pickup and return were not allowed). They persistently pushed insurance; you need to be firm in declining. The counter only handled key collection, with no staff accompanying you to the car, which means if there's an issue with the car, you have to walk back a long way to find them.

Average

Too many ads, they come every day and it's causing a nuisance.