Excellent service attitude, 100 thumbs up!

Waiting at the entrance, pretty good.

Extremely bad. The reasons are as follows: (1) I clearly rented a Myvi, but they gave me a Viva??? (2) The airport pickup service is very slow. We had to wait at the airport for half an hour for the pickup when we arrived; and again for more than half an hour when returning the car. (3) The staff have a bad attitude. When we complained about their delay, they responded with indifference and dismissiveness. (4) The car was extremely dirty, not only full of dust but also had a strange smell, which made me car sick on the first day. To sum up, this is the worst of the worst. I will never rent a car from this company (big thumb) again when I visit Langkawi.

There was a staff member to greet us right after landing, we signed the rental agreement and got the car, the entire process took about fifteen minutes.

Picking up and returning the car was very convenient. There was a staff member who guided me to get the car.