First time renting from Hertz, had a great experience!

Excellent service.

Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.

The staff were very nice and spoke English slowly to ensure we understood. They were also very patient with our repeated questions.

It was not good to not prepared booster sheets although I have ordered those. We had to wait for that in the car.