The service was straightforward and hassle-free. I received the car model I had booked, and it was almost brand new with less than 4500 kilometers driven.

This is my second time renting from this company this year. Picking up and returning the car was quick and easy.

Very satisfied, got an upgrade to an E-class.

Customer service attitude was mediocre and seemed unfriendly towards Asians. They kept pushing for the purchase of full insurance. However, picking up the car was convenient, and the vehicle was very new. I reserved two cars, one of which had only 1060km. Overall, not bad.

Everything good, only when we drop off theres a little scratch that we dont know about it (nothing happened) and it didnt mentioned in the form too. They said its up to europcar germany (we rent in germany and drop off in switzerland. We dont know is it going to be charge to us or not, hopefully not. If not charged so we give 100 for our experience with europcar.

About price drop thing, we didnt experience anything. But i cancel my first booking because we found out that the price is lower after 1-2week, so we cancel and rebook with the new lower price