This company is a scam. When I returned the car, I refueled it to the same level as when I received it. However, after I returned the car, they unjustifiably charged my credit card over twenty Australian dollars. When I went back to their office to dispute it, they checked the car again and found out it was their mistake, but they didn't refund my money. The inspector, an unreasonable woman, falsely claimed she smelled smoke in the car and wanted to charge me over a hundred Australian dollars. They gave me two options: either pay the extra hundred and get the twenty dollar refund, or lose the twenty but not pay the hundred. It was clear they were trying to extort me. Why didn't they inspect the car carefully when I returned it? When I found out about the extra charge and went back to get my refund, they used this excuse to con me out of more money. Garbage company!

Experience was good though lady at counter was rude and have to change the car as initial one was damaged . Over all god experience . Money was refunded with in stipulated time

Order Toyota corolla, but given Volkswagen golf. Thus, the car cannot fit 4 adults & 1 baby carseat.

Like: Good comfortable car and reasonably priced to hire. Pick up and drop off locations were convenient and the process was easy. The shuttle to the airport was appreciated.
Dislike: Car wasn’t cleaned properly. We found random chips and mentos throughout the car.

Like: Fast and convenient