Daily Life Use

The rental company's attitude was acceptable.

I didn’t hire the car as they wouldn’t hire the car to me at the price I had hired it on easyrentcars (c £30). They said the insurance provided by easyrentcars was insufficient and wanted to charge me over €300. This is the second terrible experience I’ve had between easyrentcars and the rental company in one summer. I had to go and rent a car away from easyrentcars as the service simply did not work.

Interrent pressured me into paying 299 Euro insurance after informing me the 1400 Euro would be taken even if there was the slightest scratch on the car when it was returned. Fuel deposit of 110 Euro was excessive. Dd not receive Qashqai but a larger Peugeot. They would not inspect car on return to verify I had refilled. Would never use again, totally felt ripped off.

Horrible! Vente mensongère et forcée !!! Arrivée à l'aéroport il était prévu de récupérer le véhicule sur place mais impossible de trouver l'agence car le fléchage actuel ne correspond à rien. Aucune indication que interent à été racheté par goldcar qui utilise des navettes pour aller à l'extérieur de l'aéroport. Et en plus arrivés sur place comme par hasard aucune de nos cb ne passent et on nous force à prendre une assurance ce qui nous revient à payer 3 fois le prix d'intérêt sinon pas de voiture ! Lamentable comme service et information. La prochaine fois je prendrai une enseigne plus connue.

Be very aware on pick up, counter staff FORCE you take their extra insurance. And try every trick in the book to get you to take it on. Even when I purchased the extra insurance through easy rent cars through AXA. Girl on the desk said we were covered for nothing. And would be charged at any and every event. She even said she didn't know who AXA was, yet when she opened their insurance policy. They were covered through AXA. My advice, DO NOT be fooled by their lies. If your policy has it on black and white. Stick to your guns. They'll even threaten to revoke the voucher and refuse the hire. But you are covered. And don't let them hassle you.

Perfect. Easy service. And when I encountered problems at inter rent desk. The lady in the customer service centre for easy rent cars was very helpful and confirmed my policy. Thank you very much. I will always use Easy rent cars for future rentals