Brisbane, Gold Coast

There were many people in line, but the process was quick and well-organized.

Convenient

Very nice! My English isn't great, so I used a translation app on my phone to communicate with the staff at the store. They were very patient, speaking slowly into the phone one sentence at a time, making the whole process very smooth. Returning the car was even more impressive. I parked the car in the lot, went to the return desk inside the terminal, and they only asked if the car was parked before taking the keys and saying everything was okay. There was no inspection at all.

The service was great and I was quite satisfied.

Very smooth and seamless. Kudos!