I booked a Jaguar XF on Zuzuche, but they gave me a Hyundai i10 at the store. The difference is significant.

There was nothing unsatisfactory with the supplier. My dissatisfaction lies with QEEQ for not passing on the information about my child safety seat to the rental company.

In the end, I was extorted for a 200 rupee cleaning fee, claiming the car was not clean, even though it wasn't dirty at all! I even gave 50 rupees as a tip, but that's just how it is in this African country. I've never encountered this situation in other countries before!

The car was in good condition, relatively new, with less than 30,000 kilometers driven. It was a Chevrolet Cruze. Acceleration was a bit slow, but you can't expect too much from a 1.6L engine. The price was reasonable, 10-20% cheaper than AVIS and HERTZ. The only unreasonable part was that the fuel gauge was at 1/4 when I picked up the car, not full as advertised. Fortunately, I managed to return it with the gauge at the same level.

The service was excellent; we only waited a few minutes before being led to pick up the car. The rental company staff were very knowledgeable about the car's condition and pointed out all the scratches on the body. Of course, you should carefully inspect the car to ensure nothing is missed. It's best to take photos as evidence and confirm the scratches with the staff while looking at their records. The return process was also smooth. The staff only asked if everything was okay, I said yes, and after a few minutes of waiting, I cleared the remaining payment. There was no upselling during the pickup process; I just showed my driver's license, passport, pickup form, and credit card. The car was in great condition.