Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!

There is no counter at the airport. Luckily, I was able to run into the delayed car delivery agent when I returned. The car was upgraded to an SUV and had built-in GPS, but there were some minor issues such as the tire sensor, which kept giving warnings. The speed was also limited to 190 km/h, which is a bit disappointing in Germany. Other than that, everything else was fine.

Great company with quick and convenient procedures, very responsible.

We rented a small manual Polo from Caro. Overall, the car was in good condition, especially during flat acceleration, though it lacked some power when driving uphill. The service attitude was very good.

Overall, it's quite good. The staff was very careful and thorough when handing over the car. The return process was also very convenient.