Firstly, the vehicle categorization is unreasonable. I rented a compact car but was given a Jeep. They told me it falls under the same category as a compact car. Driving a Jeep on the German highway is slow and fuel-inefficient, with a consumption of 17 liters per 100 kilometers, and I had to stay in the slow lane with trucks! Also, I was driving alone and didn't need such a large vehicle, which was also difficult to park in the city! Additionally, Thrifty provided a Hertz car. After picking it up in Frankfurt and driving to my company in a smaller city, I couldn't exchange it at a local Hertz office. After a week of inconvenience, I had to drive over 100 kilometers back to Frankfurt to switch the car! Lastly, there was a price difference between the rental company and the price on Zuzuche, which is completely unacceptable to me!

There weren't many people at the store, so we were helped immediately. The only issue was that they gave us the keys and told us the parking spot number, so we had to find the car ourselves, which took us a while.

Very good

I purchased full insurance, but Hertz added another full insurance. I didn't notice and was charged over 200 euros extra for overlapping insurance. I suspect Zuzuche of fraud! Everyone, avoid renting from this scam company. I will be gathering evidence to sue them.

Efficient car pickup.