Slow, excess paperwork, didn't get guaranteed car.
Australia
Reviewed: Mon, May 20, 2019
About Cut Price Car Rentals:6.3/10
I had a model guarantee but did not get that model. The paperwork on pickup was ridiculous. Took ages to collect the car. Kids seats that were booked were not already fitted.
We spent half an hour trying to get the correct number for the Brisbane group, once we got a whole of them the man on the phone couldn't hear me so when the pick up come he got mad and said I gave him 10 different name I gave him one.....once there the same guy who picked us up wouldn't listen to us that we paid for the full insurance thought easy, and that they didn't have anything to do with easy if we wanted full insurance we had to pay them very rude through the whole experience check in check out.
i had few experience of car rental company in Qld, Cut Price car Rentals provides the best service so far.
I am very impressed.
Thanks for the first day young gentleman from cut price car rentals, he did help us a lot. We appreciate him for this. This is critical for our holiday.
The car was huge it was perfect for our large family and luggage. There were a few marks on the bodywork but staff inspected it and clearly recoded all marks. Inside the car was spotless and well maintained. Value for money was exceptional far cheaper than competitors. Staff were friendly and helpful when we dropped car off they were happy to drop us to a nearby hotel free of charge.
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Slow, excess paperwork, didn't get guaranteed car.
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