The service was excellent and very patient.

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.

Have hired many cars with Europcar both here and overseas and my experience with them has always been very good. The cars are always clean and in excellent condition.

Easyrentcars provided great feedback and the whole hiring process was seamless with them.

I thought Suzuki Baleno a bit small for intermediate sized car. Not as big as Toyota Corolla

Long wait at the counter