Picking up and dropping off went smoothly, and although the car was old, it was well maintained.

Satisfied

Firstly, on the day of car pickup, I contacted the company in the afternoon to ask if I could get the car earlier (I was at the airport then). The company said to follow the agreed time, OK. But around 5 PM, the company contacted me asking if I could pick up the car earlier because their late shift staff hadn't come. However, the rental fee already included service charges for beyond business hours. Secondly, during the usage, the car had issues. When I contacted the store staff, they asked me to contact the repair personnel myself, and when I told them I couldn’t communicate in English (the store was Chinese-speaking), they replied: 'Contact them yourself; there’s nothing we can do.' I finally had to ask a local friend for help. There was no service throughout the whole rental process.

The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.

Google

Great service and friendly staffs. Car they provided me was quite dated.

Really easy to use

Good service

Convenient