Staff pushing hard on full insurance... Fortunately I speak Spanish and did my research on what I needed... Many tourists in neighboring counters took full insurance at $40USD a day. Good location though and shuttle was easy to find.
I encountered a novice, it was such a hassle. They mistakenly charged the pre-authorization as an actual payment, and now two days have passed. I went there today, and they still say it'll be refunded either today or tomorrow.
“EXTORTIVE insurance upsell with every Avis Rental”
About AVIS:7.0/10
Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.
Car received was fairly clean and spacious for 5 people and our luggage, however had many dents and scratches. Also the customer rep at the counter did not properly explain my insurance options and got me to buy the minimal coverage when I would have otherwise gone with no insurance and saved a lot. Otherwise a great renting experience. will rent again if in Costa Rica.
About QEEQ:8.0/10
Booking on line was plan and simple. I recommend them.
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